Contact us | Qantas NZ | Qantas telephone number nz

Contact us | Qantas NZ | Qantas telephone number nz 

The primary contact number for Qantas customer service in New Zealand is 0800 359 801.

Qantas New Zealand Contact Details

• General Enquiries & Bookings: 0800 359 801 (Free call within NZ, available 24 hours, 7 days a week).
• Calling from Overseas: +64 8 003 59 801.
• Frequent Flyer Member Support: 0800 101 500.
• Travel Insurance Enquiries (NZ Residents): 0800 446 266.
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• Local Airport Baggage Services

If you need to contact a local ground handler regarding delayed or damaged baggage, you can reach them directly at the following numbers:

• Auckland Airport: Enquiries are handled through the main line or the Auckland Airport Airline Contacts directory.
• Wellington Airport Baggage: +64 80 03 59801 (9:00 am to 5:00 pm, 7 days).
• Queenstown Airport Baggage: +64 80 03 59801.

Please note that making or changing flights over the phone via the Qantas Contact Centre may incur an additional booking fee compared to managing your itinerary online through the Qantas NZ Manage Booking portal. If wait times are long, you can opt into their call-back service to keep your place in the queue without waiting on the line. 

If you are calling about an existing flight booking, would you like help finding your flight status or information regarding baggage allowances before you make the call?