Quality Assurance - Manufacturing and Management (Optional Co-op) at Sheridan College at

Sheridan College Quality Assurance program emphasizes practical, hands-on instruction and career preparation. Students will work with international standards such as ISO9000 and TS16949 while learning state-of-the-art quality assurance applications.

Students will learn state-of-the-art quality assurance applications in:

• Statistics
• Designing of experiments
• Statistical quality control
• Management of total quality
• Quality planning
• ISO implementation and documentation
• Quality audits
• Reliability and product safety
• Product safety
• Measurements and testing
• Lean Six Sigma
• Supply chain management

The program offers professional preparation for a quality assurance career, including in-depth coverage of material that appears on the examinations for the professional designations of Certified Quality Engineer (CQE), Certified Reliability Engineer (CRE), or Certified Quality Auditor (CQA) offered by American Society for Quality.

Program Learning Outcomes:

• Implement and document national and international quality assurance standards such as ISO 9000 and TS 16949.
• Design and perform experiments to determine critical areas of product development and analyze the results and form conclusions for quality improvement.
• Use statistical process control techniques (SPC) recognized throughout industries to ensure the quality level of products.
• Lead or work with quality assurance professionals to assess, evaluate and improve quality planning procedures to ensure quality production using accepted quality assurance techniques, including Failure Mode and Effect Analyses (FMEA), Production Part Approval Process (PPAP), Advanced Product Quality Planning (APQP).
• Apply the principles and techniques of Total Quality Management in improving quality practices within an industrial or service organization.
• Be aware of and apply different auditing practises within an organization including internal, second and third party auditing.
• Apply principles and techniques of metrology (measurement), including Measurement System Analysis (MSA) to determine the accuracy of product components.
• Apply techniques of geometric dimensioning and tolerancing to ensure that product components conform to design requirements.
• Apply principles of modern logistic that involves the management of the movement, protection, and storage of product from supplier to customer.
• Select and develop appropriate instrumentation techniques to measure product and process performance.
• Apply principles and techniques of reliability engineering to predict product and system performance.
• Apply Lean Manufacturing tools and Six Sigma methodology to address the identification of waste from a process and to address problems process quality and consistency.