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Brunel University

Brunel, England, United Kingdom
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Digital Service Design at Brunel University at Main

Digital service design is the art of building customer experiences with a strong digital element. The Digital Service Design MSc is a new multidisciplinary course which has been specifically created to help graduates develop exceptional user experience design for digital products and services.

The course has been designed in collaboration with Wilson Fletcher, a leading digital design studio, to closely mirror current professional practices. In so doing, the course will help students develop a deep knowledge of both design theory and practice as well as equip them for employment in the digital sector.

Students will work on a number of individual and group projects based on real-world briefs, which will help them develop the technical, interpersonal, creative and strategic skills needed to succeed in the digital service design industry.

Students will be able to explore areas of design and rapid prototyping, innovation methodologies, interview and workshop facilitation, journey mapping, customer research methodologies, project management, how to develop and present actionable recommendations, and much more.

By the end of the course students will be able to: 

  • Generate ideas and turn them into viable concepts and working prototypes
  • Work in multidisciplinary teams in a studio setting and take responsibility for your work
  • Problem-solve and design for both user and business needs
  • Understand the skills, tools and methodologies necessary to develop compelling strategies, products and services
  • Design and develop experiences, products and services of high quality with digital media at their core
  • Demonstrate a critical and practical understanding of the issues relevant to digital service design and their use in the context of modern industry and commercial environments
  • Have a thorough and clear understanding of the methodologies and professional skills necessary for effective digital service design in a business environment
  • Reflect – critically and in-depth – on relevant aspects of the state-of the art of both the practice and theory of digital service design

Selected students may have the opportunity for a company-sponsored dissertation project.

Graduates will be equipped to work in leading digital design agencies and consultancies as well as innovative blue-chip companies that have design departments. Fields you might go into after this course include app development, copywriting and content design, digital design, digital product design, digital project management, front-end development, information architecture, interaction design, product management, research, service design, strategy, user experience design, UX architecture. 

Brunel’s Women in Engineering and Computing mentoring scheme provides their female students with invaluable help and support from their industry mentors.

Level Masters
Discipline Computer Science and IT
Duration 12 months
Intakes Sep
Application Fees GBP 0
Tuition Fees GBP 21470
Campus Main
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Admission Requirements
Language proficiency (minimum)
IELTS 6.5
TOEFL 90
PTE 59
Duolingo Not Accepted
Exam proficiency (minimum)
SAT Not Required / Waiver
ACT Not Required / Waiver
GRE Not Required / Waiver
GMAT Not Required / Waiver
Requirements

 Minimum GPA - 70%

Rankings
QS Ranking 342
Times Higher Education 351-400
ARWU 701-800
Webometrics 446
QS Ranking

QS Quacquarelli Symonds is the world’s leading provider of services, analytics, and insight to the global higher education sector, whose mission is to enable motivated people anywhere in the world to fulfil their potential through educational achievement, international mobility, and career development.

THE Ranking

THE (Times Higher Education) has been providing trusted performance data on universities for students and their families, academics, university leaders, governments and industry, since 2004. We create university rankings to assess university performance on the global stage and to provide a resource for readers to understand the different missions and successes of higher education institutions.

Shanghai Ranking

The Academic Ranking of World Universities (ARWU) was first published in June 2003 by the Center for World-Class Universities (CWCU), Graduate School of Education (formerly the Institute of Higher Education) of Shanghai Jiao Tong University, China, and updated on an annual basis

Webometrics Ranking

The "Webometrics Ranking of World Universities" is an initiative of the Cybermetrics Lab, a research group belonging to the Consejo Superior de Investigaciones Científicas (CSIC), the largest public research body in Spain. CSIC is among the first basic research organizations in Europe. The CSIC consisted in 2006 of 126 centers and institutes distributed throughout Spain.

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